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If you are not satisfied with your purchase, you can return the product and get a full refund or
exchange the product for another one, be it similar or not. You can return a product for up to 30
days from the date you purchased it. Any product you return must be in the same condition you
received it and in the original packaging. Please keep the receipt. We offer a return on all
unopened, unused items, still in their unopened boxes. The boxes must be undamaged and the
box and product therein must be fit for resale.
Returns for internet orders
If you are not 100% happy with your product then you can send it back to Baby Wish Limited
without a reason for the return within 30 days of receiving your item. Please note you must email
our returns department email@example.com requesting a returns code. When the item has
been received by us we will inspect it thoroughly to ensure the product is fit for resale. Please
note, if sending products back to Baby Wish Limited the packaging and product must also be in
the same condition as received. If the item is not in a resalable condition then the return application
will be cancelled/revoked indefinitely. The collection of the item must then be arranged by the
customer. After inspection and the product is in a resale condition we will issue a full refund.
Shipping costs sending products back to Baby Wish Limited be borne by the customer.After
inspection and the product is in a resale condition we will issue a refund less a 10% charge (to
cover administration, restocking & costs). Shipping costs sending products back to Baby Wish
Limited must be borne by the customer.
We value your custom and we endeavor to resolve all queries as quickly as possible. Your
statutory rights are not affected.
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